The Adventure Travel Expert badge is a recognition that our agents specialize in adventure travel. This badge signifies that the agents have expertise in organizing and booking adventure travel experiences, which can include activities like hiking, trekking, kayaking, and other outdoor adventures

A Domestic Travel Badge signifies that our agents have completed specific training and achieved a level of expertise in handling domestic travel arrangements.

This badge certifies that our agency has agreed to the Ethical Travel Agent standards of practice. When you work with these agents, you may rest assured you are working with someone who will treat your vacation with the highest standards of care.

We agree to the following guidelines:

• Our agency will always apply payments directly to my clients’ trips

• Our agency will always provide a detailed invoice and copy of the vendor’s client confirmation within 7 days of payment.

• Our agency will always require a credit card authorization form along with appropriate documentation as required by the vendor. Otherwise, our written/memorialized communications will serve as sufficient authorization for any purchases.

• Our agency will always protect clients’ personal information in every way reasonably possible

• Our agency will always provide clients with contact information for my host agency or agencies so they can verify my identity.

• Our agency will always, upon request, release any bookings directly to the vendor.

• Our agency will always maintain all required licensing, legal, and contractual obligations as it pertains to my travel business. We will provide clients with said information upon request.

• Our agency will never represent myself as a travel insurance expert. We will offer clients general information and a copy of the proposed policy for review. We will defer to the proposed insurer for detailed information.

• Our agency will, in all communications and advertisements, convey the Seller of Travel Numbers of my host agency so long as my contract with them is valid and we have not breached any contractual or legal obligations.

• Our agency will always provide clients with accurate information regarding our experience and training.

• Our agency will address any issues or concerns regarding any transaction with all relevant documentation within 7 days of a client’s request for same.

• Our agency will endeavor to direct clients to appropriate resources in the event of a mishap in our business interactions:

  • Clients should email and/or call us at the contact information we provided at the time of our booking regarding any issues they may have. We will make sure to provide any records we have of previous contacts and will ask the client to do the same for clarity.

  • If we fail to respond within 14 days of a financial transaction, clients may contact our host agency, the attorney general and/or any additional appropriate governing bodies of the state of Georgia, or the Better Business Bureau

• Our agency will maintain current, within 7 days of change, contact information including current legal name, address, email, phone, and other necessary personally identifiable information with my host and any local, state, administrative bodies, and/or federal entities as required by law, policy, or contractual obligation.